FAQ
Frequently asked questions
General
Do you accept insurance or Medicare?
No. TrendyMD Precision Medicine is a self-pay, membership-based practice. We do not submit claims to insurance or Medicare, and we do not provide superbills for reimbursement.
Can Medicare beneficiaries participate in TrendyMD Precision Medicine programs?
If you have Medicare, please contact us before applying. Medicare rules can affect how a self-pay practice may provide services, so we review these questions individually.
What types of services are included in TrendyMD Precision Medicine programs?
Programs provide physician-led care focused on precision, preventive, and functional medicine. This includes medical evaluation, diagnosis, and treatment when clinically appropriate, along with review of relevant lab results, lifestyle and prevention planning, and care coordination. TrendyMD Precision Medicine complements, rather than replaces, primary care.
What is not included in TrendyMD Precision Medicine programs?
Programs do not include urgent or emergency care, laboratory testing, imaging, or insurance-billed medical visits. TrendyMD Precision Medicine does not provide lab testing; patients obtain tests through outside laboratories or other providers, and those services are arranged and paid for separately.
How do I get started?
Enrollment begins with a brief application. We aim to respond to new patient applications within 3–5 business days, and applying does not guarantee acceptance. Most new patients begin with our 8-Week Precision Reset, a standalone program. Continuing into ongoing membership afterward is optional and subject to eligibility. Returning patients with an established clinical history may qualify for an individualized exception.
Is enrollment limited?
Yes. TrendyMD Precision Medicine is currently accepting new patient applications. Availability is limited, and applications are reviewed individually to ensure quality, continuity, and appropriate physician availability.
Does TrendyMD Precision Medicine replace my primary care physician?
No. TrendyMD Precision Medicine is designed to complement primary care, not replace it. Patients are expected to maintain a relationship with a primary care physician for routine, acute, and insurance-covered medical care.
Why is TrendyMD Precision Medicine a self-pay practice?
A self-pay model allows for longer visits, deeper analysis, continuity, and thoughtful planning without insurance-driven constraints. This structure supports a personalized, longitudinal approach to health rather than episodic care.
Billing & Account Questions
What is the typical response time for messages?
For established patients’ nonurgent messages, we aim to respond the same business day whenever possible. Please allow 1–2 business days for a response. Messaging is not for urgent or emergency concerns.
Will you provide a superbill or diagnostic codes for reimbursement?
No. TrendyMD Precision Medicine does not submit insurance or Medicare claims, and we do not provide superbills or diagnostic codes for reimbursement.
What information is included on the invoice?
Invoices include the practice name, provider information, dates of service, amount paid, and a plain-language description of services rendered. They are provided for your records.
How is membership billed?
Membership is a 12-month commitment, paid in full at the start of the term, rather than billed per visit or per service. Full membership terms, including renewal and cancellation, are provided in writing before enrollment.
Are labs, imaging, or testing included in the program fee?
No. TrendyMD Precision Medicine does not provide laboratory testing or imaging. Patients obtain tests through outside laboratories or other providers, which bill for them separately. When clinically appropriate, Dr. Chinichian reviews relevant results and integrates the findings into your care plan.
Can I use HSA or FSA funds?
Some patients choose to use HSA or FSA funds for self-pay services. Eligibility is determined by your plan administrator, and we recommend confirming directly with them.
What if my insurance company asks for more documentation?
TrendyMD Precision Medicine can provide invoices and receipts reflecting services rendered. We do not provide diagnostic coding, insurance claims, or additional documentation intended to secure reimbursement.
Can I contact TrendyMD Precision Medicine for urgent or time-sensitive issues?
TrendyMD Precision Medicine does not provide urgent or emergency care. For medical emergencies, call 911. For mental health crises, call or text 988. For other urgent medical concerns, contact your primary care provider or seek urgent care.
Can I pause or cancel my membership?
Membership is a 12-month commitment. Cancellation, nonrenewal, and refund terms are set out in your written membership agreement and are reviewed with you before enrollment.
What happens if I need medical care outside the scope of the program?
TrendyMD Precision Medicine provides physician-led evaluation, diagnosis, and treatment when clinically appropriate within the scope of its programs. Care outside that scope, including urgent, emergency, and routine primary care, is coordinated with your primary care physician or appropriate specialists. TrendyMD Precision Medicine complements primary care but does not replace it.
How do I communicate with TrendyMD Precision Medicine once I’m enrolled?
Established patients are encouraged to use the CharmHealth patient portal for nonurgent clinical questions. For general administrative inquiries, email info@trendymd.com. If clinical information arrives by email or text, we may ask you to continue the conversation in the patient portal so it can be followed up appropriately.
Ready to Get Started?
TrendyMD Precision Medicine is currently accepting new patient applications. Availability is limited, and applications are reviewed individually.





